Privacy Policy

Last updated: 23.11.2025

 

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how Labouti S.à.r.l., located in Luxembourg, collects, uses, and protects your information when you visit our website or place an order.

 

1. Data we collect

Name, billing and shipping address, email address, phone number Payment information (processed securely by Shopify Payments, PayPal or Stripe; we never store full card details) Order history and preferences IP address, browser type, and device information (via cookies and analytics tools)

 

2. How we use your data

To process and ship your orders To communicate with you about your order or inquiries To send you marketing emails (only with your consent; you can unsubscribe anytime) To improve our website and prevent fraud

 

3. Legal basis (GDPR)

Contract: to fulfil your order Consent: for newsletters and non-essential cookies Legitimate interest: fraud prevention and website analytics

 

4. Data sharing

We only share your data with trusted partners necessary for fulfilment: shipping carriers (Post Luxembourg, DHL, etc.), payment providers, and Shopify (our e-commerce platform, based in Canada with EU adequacy decision).

 

5. Your rights (GDPR)

You have the right to access, rectify, delete, restrict, or export your data and to withdraw consent at any time. Contact us at info@labouti.com. You may also lodge a complaint with the Luxembourg data protection authority (CNPD).

 

6. Data retention

We keep your data for 7 years after your last order (Luxembourg tax law requirement) and then securely delete it.

 

7. Cookies

We use essential cookies for the functioning of the site and optional analytics or marketing cookies (Google Analytics, Meta Pixel). You can manage preferences via the cookie banner.

 

Contact: info@labouti.com